Minimum Standards List:
1. All Servers with Microsoft Windows Operating Systems must be running software that is fully supported (not end of life).
2. All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must have the latest Microsoft Service Packs and Critical Updates installed.
3. All Mac products must have a currently supported MacOS, the latest Apple patches and critical updates installed. No Mac hardware will be supported once they are on the Apple Vintage or Obselete products list.
4. All Server and Desktop Software must be Genuine, Licensed and Vendor-Supported.
5. The environment must have a currently licensed, up-to-date and Vendor-Supported Antivirus Solution protecting all Servers, Desktops, Notebooks/Laptops, and Email.
6. The environment must have a currently licensed, Vendor-Supported Server-based Backup Solution that can be monitored, and send notifications on job failures and successes.
7. The environment must have a currently licensed, Vendor-Supported Hardware Firewall between the Internal Network and the Internet. We implement and fully support Fortinet products. All other vendor hardware will be supported on a best effort basis.
8. All Wireless data traffic in the environment must be securely encrypted.
9. There must be an outside static IP address assigned to a network device, allowing VPN access.
Costs required to bring Client’s environment up to these Minimum Standards are not included in this Agreement.
