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What to Include in a Year-end Technology Infrastructure Review

December 30, 2022 By Lucas Takala

When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your IT for areas of optimization. A year-end technology review provides an opportunity to look at several areas of your IT. The goal is to take time to focus on improvements you can make to boost your bottom line. As well as what tactics to take … [Read more...]

Filed Under: Cybersecurity, IT Management

What Are the Advantages of Implementing Conditional Access?

December 26, 2022 By Lucas Takala

It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one percent of security incidents happen due to stolen or weak passwords. Additionally, employees continue to neglect the basics of good cyber hygiene. For example, 61% of workers use the same password for multiple platforms. And 43% have shared their passwords with others. These factors are why compromised credentials are the main cause of data breaches. Access and identity … [Read more...]

Filed Under: Cybersecurity

How to protect your business servers in a power outage.

December 22, 2022 By Lucas Takala

With the recent news of possible power outages due to increased demand for energy, many business owners are wondering what they should do if such a scenario plays out.   In this article, we will dive deep into the primary factors your current IT provider should be implementing on your behalf to reduce the risk of a critical IT failure due to power loss.   The most significant factor that will protect you is a cloud 1st mobile/hybrid workforce.   That means all … [Read more...]

Filed Under: Uncategorized

Tips for Overcoming Barriers to a Smooth BYOD Program

December 20, 2022 By Lucas Takala

Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company network. They also handle about 80% of the workload. But they’re often neglected when it comes to strong cybersecurity measures. This is especially true with … [Read more...]

Filed Under: Cybersecurity, IT Management

Simple Setup Checklist for Microsoft Teams

December 16, 2022 By Lucas Takala

Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of this year, Microsoft reports a user count of 270 million for the platform. This makes it the most popular business tool for team communications. But one of the things that makes the app … [Read more...]

Filed Under: Microsoft, Productivity

7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

December 9, 2022 By Lucas Takala

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time and consulting with a trusted friend or IT shop can help. It will keep you from making major mistakes that could come back to haunt you later. Here are several … [Read more...]

Filed Under: IT Management

7 Apps That Can Help You Improve Customer Experience in 2023

December 5, 2022 By Lucas Takala

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next day. Keeping up with expectations means leveraging the right technology. As 2023 is on the horizon, it’s the perfect time to improve your customer … [Read more...]

Filed Under: Business Continuity

What Are the Most Helpful VoIP Features for Small Businesses?

November 30, 2022 By Lucas Takala

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. This is largely due to the move to remote work and hybrid offices. Sixty-seven percent of surveyed companies say switching to VoIP helps improve … [Read more...]

Filed Under: Business

Simple Guide to Follow for Better Endpoint Protection

November 23, 2022 By Lucas Takala

Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. The number of endpoints a company has will vary by business size. Companies with less than 50 employees have about 22 endpoints. Small businesses with 50-100 employees have roughly 114. Enterprise organizations with 1,000+ employees average 1,920 endpoints. Each of those … [Read more...]

Filed Under: Cybersecurity

Insider Threats Are Getting More Dangerous! Here’s How to Stop Them

November 18, 2022 By Lucas Takala

One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those designed to keep intruders out. Since a logged-in user isn’t seen as an intruder, those security protections aren’t triggered. There are three troubling … [Read more...]

Filed Under: Cybersecurity

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